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Firstly I would like to thank UK Mystery Shoppers for picking me to be a Mystery Amazon shopper, My vouchers and information pack arrived with in a few days of being notified. I was given £100 to spend on the Amazon website. The Amazon website was really simple to use, every thing is nicely laid out into easy search categories, I found it easier to type into the search box the products I was looking for though, It then bought up a list of items for sale with in the store and a range of different prices. Most items where on some sort of deal, and where shown with a price reduction. Once I had selected the items I was looking for they where saved in to my shopping basket and I was able to head to the check out section so I could process my order.
The check out section with in Amazon was very simple to follow, Once I had logged in to my Amazon Account I was offered the option of taking on Amazon Prime, this would give me free next day delivery on some of my items I had in my basket, the Amazon prime items are high lighted with a blue amazon prime tick, this does come at a yearly cost though but also allows you to watch tv shows and movies through Amazon, I would say if you do a lot of shopping with in amazon then for the yearly cost it's worth you taking on Amazon prime as some of the delivery charges I saw on some prime items did seem a bit high. The payment method was also easy to follow, I had to pop the code from the back of the amazon voucher into a box on the check out page and the gift voucher was taken off my bill leaving the odd few pounds to be paid via my bank card. Delivery on every item I ordered was stated and I received email updates on all items, which was handy so I knew which days to stay in, most items I ordered did come with the option of next day delivery but at an extra cost.
The items started arriving the following day, 3 of the 6 items I ordered turned up on next day delivery which I felt was amazing good service, the other 3 items arrived with in 3 days of ordering. All items arrived in very good condition, with nothing broken or damage. I was very impressed with my shopping experience with Amazon, I like the way they offer daily deals on a large range of their products, everything on their site is simple and easy to use and follow. They have an amazing speedy delivery service which had defiantly stood out from other online sites. My over all experience is 5/5 on the website lay out 5/5 on the quality of products 5/5 on price 5/5 on delivery many thanks again Sarah Rowland.
On Saturday 23rd March, my husband and I attended the Boots Kingston Park store in Newcastle upon Tyne around 12.15pm where we spent around 30 minutes shopping for our purchases and looking around the store. The store wasn’t too busy at the time. It was very clean both inside and outside. I am always amazed at how clinical boots stores look. The store was laid out well and the shelves stocked and tidy. The price tags and any offers they had instore were clearly labelled. The lightening in the store is always bright so you can see properly and there was no loud music playing. We tend to go to this boots store as it is very easy to get parked outside. There are plenty disabled parking spaces at the door and it easily accessible for people with walking difficulties or parents with buggies. There is also a 24hour pharmacy.
We headed to the baby department at the back of the store on the right-hand side. I was surprised at how much stock they had in. The display of clothes was well organised and separated into boy, girl and unisex sections. It was in size order, smallest at the front. There was a very good selection of little girls’ dresses, which is what we were after, so it took us a while to narrow down to the one we picked. Having spent a good amount of time looking at all the items for sale, I was surprised to see how competitive the prices were compared other outlets. I then asked one of the shop assistants where the biooil was, and she pointed out the relevant aisle. She was very friendly and seemed happy to help. We had a quick look, but noticed that you can buy it cheaper elsewhere so decided to leave without.
We headed to the tills at the front of the store. There were three shop assistants at the desk chatting, as we approached the desk, they stopped straight away to serve us. There were no customers waiting in front of us, so we were served straight away. The shop assistant behind the counters name was Margaret and she was very friendly, she asked if we had found everything in store that we needed and if there was anything else she could help with. She asked me if I had an advantage card, which was helpful as I always forget to get my points, and she also explained about how the boots app works and how I can load it onto my phone so I don’t always need to carry my card. She asked if we needed a carrier bag which we didn’t and passed everything folded up nicely to husband who was packing for us. After paying for our items, she thanked us and told us to have a good day. After we got home, I had a good look the dress and leggings we bought and was pleased at the quality of it. The dress is lined and well made.
Overall, I would rate this visit as a 4 of out 5. Thank you, UK mystery shopper for this opportunity.
I was chosen by UK Mystery Shopper to review Menkind. The gift card didn't come straight away - in fact it was about a week before I received the voucher code (but no physical card- I hoped it wouldn't be a problem.) On Tuesday the 28th of November 2017, I visited the branch in Churchill shopping centre, Brighton. I'd been in before, so I knew what to expect. In fact, I was half expecting the shop to be a bit chaotic, given the fact that it was a few days after Black Friday. In fact, the store was very clean and tidy and the products were laid out well, with no gaps on the shelves.
Having gone on the website beforehand, I was keen to buy a vinyl record player, as I knew they were on sale. I asked one of the shop assistants where the record players were, and in particular, did they have the one for £49.99. He escorted me to the relevent area of the shop, and showed me the selection of record players. It turned out that the one I wanted was sold out. The polite shop assistant was apologetic, and said that they would probably be back in stock the following week. But I was on a mission. I went looking instead for the gadgets and novelty items that Menkind is famous for.
I must have been in there for about 45 minutes, as they've got so much stuff. Some of the products, such as the drones, were on special offer, and this was clearly indicated. I did consider getting a drone, but then my eye was caught by an "unspillable flask" - surely the perfect gift for my clumsy wife. I also picked up a remote tracking device (which I intend to use as a key ring, and a remote controlled multi coloured bulb). I grabbed a novelty book to take the price over 50 quid and then headed to the checkout.
I was delighted to see that there was no queue - I hate waiting. The friendly assistant started scanning my goods. When I told her I was paying with a voucher but didn't have a physical giftcard she asked her colleague for his help. At first he was unsure if it would work. But when they keyed in the code and it said I had £50 credit, she exclaimed about the wonders of modern technology. She offered me a 5p bag, which I accepted, and then made some small talk about the recent cold spell. All in all, I was delighted by the service. The staff were attentive, very friendly and made my visit pleasurable.
On arriving home, I tested all of the items. They seem to be good quality, but time will tell. I've made a short video demonstrating the items. Overall, it was a 5/5 shopping experience. I might go back in there next week because we're doing mystery santa at work. I'd recommend Menkind to anyone keen to buy gadgets or novelty gifts, particularly as a Christmas present.