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So when I was told by a friend that my name was on the UK Mystery Shopper website as the winner of the £100 Missguided voucher I couldn't believe it! As soon as I received the payment into my Paypal account I was straight onto the website.
The website itself was very clear and easy to navigate. On the homepage the first thing I could see was an offer on for 30% off coats, jackets and boots, just in time for the cold weather coming. Also advertised at the top of the page was 10% student discount and free next day delivery if you spent over £60. I didn't take advantage of these codes, but I follow a few fashion bloggers on social media who were doing 30% off if you used their promo code during October. I was mainly looking for a dress for a night out I have coming up, and found the website had a very good search function. It first breaks down the dress category into all the different styles of dress, and then you can filter it down even further by picking size, colour and price range which I found very useful.
After finding a dress I decided to have a look on my Missguided wishlist that I update quite often when I'm browsing so I can find them easily at a later time, but was disappointed to find that a lot of the items had sold out but were still showing on the website. This was quite disappointing, but it wasn't difficult finding other items that I liked!
At first I wanted to use the checkout on their app, but for some reason you cannot use Paypal on this. So I had to resort back to my laptop to pay, but luckily because I have a Missguided account, my full bag had saved and I was able to pay right away. The check out is very easy to use, and delivery methods all made clear and there was also a choice to get my items delivered to a Click and Collect point. As I am already an avid Missguided fan, I am already signed up to 'Unicorn Class' - unlimited next day delivery for a year. I think this is a great service that the company provides and I would definitely recommend it to anyone who loves to shop on this website.
I ordered my items on Thursday evening, and they came friday afternoon.. unfortunately, no one was in to collect them, or when they redelivered on Saturday, so I got them on Monday. I was amazed at the quick delivery, I just wish I had been home to receive my parcel sooner.
With £100 I was able to purchase a dress, sweatshirt, x2 t-shirts, a bodysuit, wet look trousers and a face mask. I found the quality of the majority of the items to be really good, but the bodysuit, although the quality of the embroidery on the bodice was stunning, the strap was burst when I took it out the bag. That is the only item I needed to return and will be able to do easily as Missguided have free return slips included in the parcel. All the other items are amazing, especially the jeans as they are very high waisted and fit perfectly, so I will definitely be going back to purchase more of their jeans!
I am so thankful to have won the £100 to complete this mystery shop! I would give Missguided 5 stars as I think my whole shopping experience was great. Although I received a faulty item, I think the quick delivery and the value for money, especially with all the deals they have on, makes up for that. Missguided is a shop that I will continue to shop with for a very long time, and I'm sure my wishlist will continue to get even longer!
Firstly can I say a massive thank you to Uk mysteryshopper for selecting me to mystery shop at Matalan. I received my vouchers for the mystery shop at Matalan and a couple of days later I went to Matalan at Smethwick to get some new clothes and uniform for my children. When I got there the outside was very tidy and there was plenty of sale signs up indicating a massive sale.
When I walked inside it was very tidy and there was plenty of room to move around as the store is very large on two floors. They had rails of sale items on offer and there was plenty of people looking at the items as there was plenty of signs that they had a huge sale on. I asked someone if they could help me find a size I needed in school shirts and the lady helped me straight away being very polite and talking to me while she helped me look for the size I needed in which she found them straight away. I had a real good look round as there is plenty of space to move even when there is loads of shoppers in there. I had the items I wanted in my basket in which I took them to the checkout and even though there was quite a huge line they did get more staff to go on the checkout tills.
I waited for around 5 minutes in the queue until it was my turn then I went to the till in which a young lady took my basket of clothes off me and started to scan them. The young lady was very polite and we had a very nice talk about Christmas coming up and whether we had got everything we needed. When it was time to pay I got my Matalan card out and then the young lady told me my shopping had come to £54.60 in which I put the £4.60 towards the payment. Overall it was a very nice experience and I really enjoyed it.
Thank you so much UkMystery shopper this was my first time and I loved it
I visited the Boots store in the Metro Centre Gateshead. I chose this store as it is larger than my local one and felt I would have a greater choice of products. The store is easily found within the metro centre and very noticeable with an open front as entrance to the store on both upper and lower levels.
The store was tidy and clean on first appearance, no litter could be seen. I started my shop downstairs and I looked around for a trolley knowing I would be buying quite a few things but there were only baskets available. I needed some make-up and hair products so I looked around for signage to identify which area of the shop I needed to be in as it is a vast area. I found that the small signs on the end of each isle were on occasions hidden by the end of isle promotion stands and I had to walk around several isles to be able to see the signs but found myself looking at the type of products on the shelves rather than the signs to identify the hair care isle. I found the make-up section quickly as it is quite a large area.
There were lots of large promotional posters on pillars, walls and hanging from the ceiling. I browsed most of the make-up counters before making my choices, I felt that some of them were a little pricey and found myself drawn to the make I would normally use as they had the better deals. Whilst browsing there was a shop worker filling up one of the sections, she had a little stool with several boxes and baskets around her which blocked my view of the products and she made no attempt to move when I went near. Later when I walked past the shop worker was nowhere to be seen but she had left all her equipment in the isle still blocking the unit.
Next I went upstairs. I felt that the products were all very scattered around the store, there were several 3 for 2 promotional stands with towards the front of the store which caught my attention but I wanted to compare with the other products in the 2 for 3 section. Once I was in the 2 for 3 section I actually forgot about the products I had seen earlier. Most of the shelves were fully stocked although certain isles were very sparse in products which disappointed me and I actually didn’t go up those isles as other ones were more appealing. I bought a few gifts from the 3 for 2 offer but had to make several transactions at the tills to get the best deal available to me.
Whilst walking around the store there were several displays without prices and I had to make several trips to the checkout to ask for a price as there was no staff around. I wanted to ask a member of staff if they had any photo frames and after looking around in several isles I asked and was responded to in a friendly manner with clear directions of how to get to them. I was really happy with my purchases and feel I got more for my money with the mix and match 3 for 2 offers, I was also pleasantly surprised at the prices of the children’s clothes available even more so on the sale items available, I feel I bagged some real bargains! When I went to the checkout there was no other customers and no staff behind the tills either which made me wonder if they were open. I began to look around for alternative checkouts then saw a member of staff return to her till from stacking shelves and she smiled at me saying who is next please? She was very chatty and asked if I had a boots advantage card and if I needed any bags. She didn’t offer to help me pack as I had my own bags with me. Whilst scanning my shopping she commented when items were on the mix and match 3 for 2 offer. When I handed over my vouchers she asked if it would be ok to put the £1.17 change from my vouchers onto a gift card commenting that some customers are a bit funny about it. I would rate my shopping experience a 4 as overall I am happy with my purchases but felt that the lack of pricing on products or shelves annoyed me greatly as I had to go out of my way several times to find them out.